Terms and Conditions - Hedge Trimming Bermondsey
Welcome to our Hedge Trimming services in Bermondsey. Please read the following terms and conditions carefully before engaging our services. By using our services, you agree to comply with and be bound by these terms.
1. Services Provided
We offer professional hedge trimming services tailored to meet your specific needs. Our services include:
- Trimming and shaping: We shape your hedges to the desired form, ensuring a neat and tidy appearance.
- Thinning: Removal of excess branches to allow better light penetration and airflow.
- Maintenance: Regular upkeep to maintain the health and appearance of your hedges.
2. Service Area
Our primary service area is Bermondsey and its surrounding neighborhoods. If you reside outside this area, please contact us to discuss potential service arrangements.
3. Booking and Scheduling
Scheduling a service: Appointments can be booked online or via phone. We strive to accommodate your preferred dates and times.
Advance Notice: Please provide at least 48 hours' notice for any booking or cancellation to ensure availability.
4. Payment Terms
Payment for services is due upon completion of the work. We accept various payment methods, including:
- Cash
- Credit/Debit Cards
- Bank Transfers
Invoices will be provided upon request and must be settled within 14 days.
5. Cancellation Policy
If you need to cancel or reschedule your appointment, please inform us at least 24 hours in advance. Late cancellations may incur a fee up to 50% of the service cost.
6. Liability and Insurance
We are fully insured to cover any damages or accidents that may occur during our services. However, we are not liable for pre-existing conditions or issues unrelated to our work.
7. Customer Responsibilities
As a customer, you agree to:
- Provide clear access to the areas where services are to be performed.
- Inform us of any specific requirements or concerns regarding your hedges.
- Ensure that pets and children are kept safe and away from the service area during our visit.
8. Property Access
Customers must ensure that we have unobstructed access to the property and the specific areas requiring hedge trimming. Failure to provide access may result in additional charges or rescheduling.
9. Satisfaction Guarantee
Your satisfaction is our priority. If you are not satisfied with our service, please inform us within 24 hours, and we will do our best to address and rectify the issue.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting. It is your responsibility to review the terms periodically.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Bermondsey is located. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
12. Force Majeure
We are not liable for any failure to perform our services due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
13. Confidentiality
All personal information provided by customers will be handled with strict confidentiality and used solely for the purpose of fulfilling our services.
14. Third-Party Providers
We may collaborate with third-party providers to enhance our services. These providers are subject to our confidentiality and quality standards.
15. Intellectual Property
All content, trademarks, and logos displayed during our services are our intellectual property and cannot be used without explicit permission.
16. Independent Contractors
Our team consists of independent contractors. We are not responsible for the actions or omissions of subcontractors engaged by our staff.
17. Amendments
Any amendments to these terms must be made in writing and signed by both parties to be considered valid.
18. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be in effect.
19. Entire Agreement
These terms constitute the entire agreement between you and our Hedge Trimming service in Bermondsey, superseding any prior agreements or understandings.
20. Waiver
Failure to enforce any part of these terms does not constitute a waiver of our right to enforce them in the future.